Contact Information

JAPANBOX

Bringing Authentic Japanese Souvenirs to the World

JAPANBOX is dedicated to bringing authentic Japanese snacks, souvenirs, confectionery, and lifestyle products directly from Japan to customers around the world, with a special focus on Singapore.

Business Information

Business Name
JAPANBOX

Operated By
Anzu Production Co., Ltd.

Representative
Kouki Teranishi

Address
Toyo Building Room 309
1-2-10 Nihonbashi
Chuo-ku, Tokyo 103-0027
Japan

Email Address
japanbox12@gmail.com

Customer Support

For inquiries regarding products, orders, shipping, returns, or general assistance, please contact us via email.

Email:
japanbox12@gmail.com

Business Hours

Monday – Friday
10:00 AM – 6:00 PM (Japan Standard Time)

Closed on Saturdays, Sundays, and Japanese public holidays.

Response Time

We aim to respond to all inquiries within 1–3 business days.

Please note that response times may be longer during peak seasons, holidays, or due to a high volume of inquiries.

Telephone Number

Telephone number will be provided without delay upon request.

International Customers

JAPANBOX proudly serves customers worldwide.

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by local authorities.

If you have any questions before placing an order, please feel free to contact us.

Thank you for choosing JAPANBOX.